Put a QR code at your hearing camp or send a link after a home visit. Patients rate, get a draft in their own language, and post it from their own Google account.
Each link knows where the service happened, so the draft describes a home visit as a home visit and a camp as a camp. Google looks at location, and this keeps the review honest.
Print the QR code for the camp. Patients scan it at the table before they leave.
Send the link on WhatsApp right after the visit, while the experience is fresh.
Keep a QR code at the desk. One link per branch, each pointing to its own Google profile.
No login for patients. Nothing is posted for them, and every rating can open Google. They edit the draft and post it themselves.